Frequently Asked Questions

Frequently Asked Questions

Thank you for considering buying prints of Fred's work. Here we'll attempt to anticipate and answer any potential queries you may have. Please don't hesitate to contact us if you have any further questions, no matter how trivial they may seem.

Email us: . We'll get back to you as quickly as possible.

Telephone us: +44(0)7931 356451

How long will the prints take to arrive?

We despatch prints as quickly as possible on receiving your order. Obviously how quickly you receive yours will depend on your location relative to us in the UK. We’d ask that you allow 28 days for delivery in any case, and then feel free to contact us at .(JavaScript must be enabled to view this email address) if you have any concerns.

What method of payment do you use?

We currently use PayPal to process our payments. PayPal is a secure, internationally-renowned, trusted payment processor who can accept all major credit and debit cards. Signing-up for a PayPal account is quick, easy and absolutely free for you – we just pay a small percentage of the cost of the sale to them as a processing fee.

We’ve personally used PayPal on many occasions to make payments online and have had no problems whatsoever. Any questions or queries regarding payment methods, however, please don’t hesitate to contact us on the above email address.

How will the prints be packaged?

Each print will be carefully rolled and packaged in a robust cardboard postal tube. These will be in one of two sizes, depending on the print(s) chosen.

What are the “signed limited-edition” prints?

By popular demand, we produce 50 special signed, limited-edition prints of two of Fred’s drawings at any one time. These are printed on top quality canvas-style paper, which gives them a luxurious look and feel. They are also signed personally by Fred. Once these 50 limited edition prints are sold out, that’s it!

What sizes are the prints available in?

Picture measurementsThe measurements given on each page are the actual size of the original piece, measured as accurately as possible, both in centimetres (cm) and inches (in).

ALL prints are always available in the original size given.

However, selected prints (particularly the larger ones) are also available in half sizes too. This is clearly marked on each page when you click the ‘Buy This Print’ link.

However, special signed, limited-edition prints (details next) are available in the original size only.

Can I purchase an original?

We’d be delighted to hear from you regarding enquries to purchase an original piece. Please make any such enquries by email to .(JavaScript must be enabled to view this email address).

How are the regular prints different from the limited edition prints?

The regular prints are unsigned, are printed on standard art print paper and are often available in two different sizes. The limited edition prints are available in the original size only.

We must stress that the regular prints are naturally of fantastic quality, just that the signed, limited edition prints are obviously just that little bit more special.

Any more questions?

Please don’t hesitate to contact us by email at .(JavaScript must be enabled to view this email address) or telephone us on +44(0)7931 356451 if you have any further questions.

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